Shopping Cart

Free technical support for registered QuarkXPress users

This section describes free English, French and German-language support options for individual or corporate desktop customers with registered copies of the current version of QuarkXPress® or QuarkXPress Passport®. This free support is available by phone or e-mail.

Support plan information

E-mail technical support

Registered customers of the current version of QuarkXPress can access free English, French and German-language technical support by e-mail. You can send questions or issues to technical support at any time. Typical response time is within 24 hours. We offer a convenient online e-mail support form for registered users to submit issues.

Back to top

Phone technical support

Registered customers of the current version of QuarkXPress can access free English, French and German-language technical support by telephone.

Local country toll-free numbers are also available for the following countries however please note that irrespective of where you call from, the free technical support option is only available in English, French or German:

Contact information
  • Phone: (Toll free)
    • Australia: 1-800-670-973
    • Austria: 0800 202 182
    • Belgium: 0800 80890
    • Denmark: 80606008
    • France: 0800 800 798
    • Germany: 08000 49 1234
    • Ireland: 1 800 882 175
    • Italy: 800 917740
    • Japan: 0120 445434
    • Luxembourg: 800 26031
    • Netherlands: 0800 0200934
    • Norway: 800 19517
    • Spain: 900 811 272
    • Switzerland: 0800 178782
    • Switzerland: +41-32 720 14 14
    • Sweden: 020 791883
    • UK: 0800 032 5714
  • International toll free number: 00800 1787 8275
    Available from Austria, Belgium, Denmark, France, Germany, Ireland, Italia, Luxembourg, Netherlands, Norway, South Africa, Spain, Sweden, Switzerland, UK

Back to top

Requirements and restrictions

To qualify for free English, French or German-language technical support, you must:

  • Be a registered user of the current version of QuarkXPress

The following topics are not covered by free English, French or German-language technical support:

  • Third-party XTensions® modules
  • AppleScript®
  • Problems with DTDs when using avenue.quark®

Back to top