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Desktop support
Customer service
Training
Payment options for direct purchases
The following information applies to desktop software purchased directly
from Quark customer
service. For information about purchasing Quark® products through
an independent retailer, contact the retailer’s customer service group
for payment, shipping, and return information.
If you have any questions about your online order, please call Digital River at 353 61 230477.
Quark accepts the following forms of payment:
Credit card
We accept the following credit cards. We do not accept debit cards.
- Visa
- EUROCARD/MasterCard
Please note that when you purchase products and upgrades directly
from Quark and pay with a credit card, the order is immediately filled
and shipped. Therefore, if you need to cancel a credit card order,
please do so as soon as possible. See also Cancelling an Order and Returns.
Refunds applied to credit cards are not posted by your credit card company
instantaneously. The refund may not appear on your statement until 30 – 60
days following the transaction.
Check
If you’re paying with a check, we will not ship your order until
payment clears. Your address and order number must appear
on the check.
Send payment checks to the following addresses:
-
Quark Media House Sàrl.
Accounting Department
Rue de Monruz 2
CH-2000 Neuchâtel
Wire transfer
You can pay for Quark® products with a wire transfer. The order number must be included with your wire transaction. Your order number is given to you
when you place the order.
Country-specific wire-transfer instructions are available through the following links:
*Wire transfers must include this information to be accepted for order processing. Wire transfers that lack any of this information will cause delays in fulfillment.
Desktop support
Customer service
Training
Payment options for direct purchases
The following information applies to desktop software purchased directly from Quark customer service. For information about purchasing Quark® products through an independent retailer, contact the retailer’s customer service group for payment, shipping, and return information.
If you have any questions about your online order, please call Digital River at 353 61 230477.
Quark accepts the following forms of payment:
Credit card
We accept the following credit cards. We do not accept debit cards.
- Visa
- EUROCARD/MasterCard
Please note that when you purchase products and upgrades directly from Quark and pay with a credit card, the order is immediately filled and shipped. Therefore, if you need to cancel a credit card order, please do so as soon as possible. See also Cancelling an Order and Returns.
Refunds applied to credit cards are not posted by your credit card company instantaneously. The refund may not appear on your statement until 30 – 60 days following the transaction.
Check
If you’re paying with a check, we will not ship your order until payment clears. Your address and order number must appear on the check.
Send payment checks to the following addresses:
-
Quark Media House Sàrl.
Accounting Department
Rue de Monruz 2
CH-2000 Neuchâtel
Wire transfer
You can pay for Quark® products with a wire transfer. The order number must be included with your wire transaction. Your order number is given to you when you place the order.
Country-specific wire-transfer instructions are available through the following links:
*Wire transfers must include this information to be accepted for order processing. Wire transfers that lack any of this information will cause delays in fulfillment.