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Order status

The following information applies to desktop software purchased directly from Quark customer service. For information about purchasing Quark® products through an independent retailer, contact the retailer’s customer service group for payment, shipping, and return information.

For information on the status of your order use the following:

  • Quark Media House Sàrl
    Rue de Monruz 2
    CH-2000 Neuchâtel
    Switzerland
  • E-mail address:
  • Phone:
    • Austria: 0800 202 182
    • Denmark 80606008
    • France: 0800 800 798
    • Germany: 08000 49 1234
    • Ireland: 1 800 882 175
    • Italy: 800 917740
    • Luxembourg: 800 26031
    • Netherlands: 0800 0200934
    • Norway: 800 19517
    • Spain: 900 811 272
    • Sweden: 020 791883
    • Switzerland: 0800 178782
    • UK: 0800 032 5714
  • Fax: 00800 4647 8275 (toll free)
  • All other customers, please contact your local Quark™ office or Quark full service distributor.

Because of high demand, please allow four weeks for delivery.

If you are purchasing Quark® products through an independent retailer, contact the retailer’s customer service group for shipping options and information.