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Desktop support
Customer service
Training
Information about VAT, shipping costs, and customs duties
In order to help you make your purchasing decision, please review the following information
about VAT, shipping charges, and customs duties that may apply to your order. If, after reading
this information, you still have questions, please contact a Quark® customer service representative at
00800 1787 8275, or send an e-mail message to
customerrelations@quark.com.
VAT information
To assist you in calculating your total cost for QuarkXPress® software, all
of our advertising now includes prices both with and without VAT*. However, we
recommend that you contact your accounting department or governmental agency to
learn what VAT rules and regulations apply to your purchase.
Goods shipped by Quark are subject to either VAT or import VAT. Import VAT is
treated the same as local VAT and is charged at the same percentage, so we will
simply refer to “VAT” in the information that follows.
VAT is calculated based on the customs value plus customs duties** (if any), all
costs related to shipping, and any administrative fees that a carrier charges to
collect VAT.
Your pro forma invoice may or may not include VAT, depending on your country and the
availability of your VAT registration number at the time you placed your order.
If your invoice does not include VAT, our carrier will collect VAT directly from
you. In most cases, the carrier will collect VAT and any applicable customs duties
when delivering your order; however, in some countries, the carrier will send an
invoice to you following the delivery.
For your convenience, VAT rates in effect at the time of this writing are as
follows***:
Country
VAT Rate
Austria
20%
Belgium
21%
France
19,6%
Germany
16%
Ireland
21%
Italy
20%
Luxembourg
15%
The Netherlands
19%
Switzerland
7,6%
United Kingdom
17.5%
*Although we state prices with and without VAT, please be aware
that the stated price with VAT is only for the software — VAT
must also be calculated and collected on shipping costs.
**Software purchased within the European
Community is not currently subject to customs duties.
***VAT rates are provided for your convenience only and are
subject to change. For current VAT rates and additional
information, please contact your local VAT authority.
Shipping costs
Because shipping costs are determined according to the items and quantities that you order, prices
stated in our advertising material do not include shipping. You must add shipping costs
and calculate and add the applicable VAT to the cost of your order.
QuarkXPress 4.1:
€20 per upgrade or full product of QuarkXPress 4.1, QuarkXPress Passport 4.1, or
QuarkXPress 4.1 user manual set. Total shipping costs should not exceed €100.
QuarkXPress Passport 5 and QuarkXPress Passport 6
1-4 upgrades or full products of QuarkXPress or QuarkXPress Passport : €20,00
5-9 upgrades or full products of QuarkXPress or QuarkXPress Passport : €40,00
10-14 upgrades or full products of QuarkXPress or QuarkXPress
Passport : €60,00
15-19 upgrades or full products of QuarkXPress or QuarkXPress Passport : €80,00
20-24 upgrades or full products of QuarkXPress or QuarkXPress Passport : €100,00
Total shipping costs on any software order should not exceed €100.
Shipping costs are subject to change.
Customs duties
At this time, no customs duties are applied to software exported from Switzerland to
countries within the European Community.
Quark does not take responsibility for correctly stating customs duties on this Web
site.
Information on customs duties is provided for convenience only
and is subject to change. For current duty rates and additional
information, please contact your local customs office.
Desktop support
Customer service
Training
Information about VAT, shipping costs, and customs duties
In order to help you make your purchasing decision, please review the following information about VAT, shipping charges, and customs duties that may apply to your order. If, after reading this information, you still have questions, please contact a Quark® customer service representative at 00800 1787 8275, or send an e-mail message to customerrelations@quark.com.
VAT information
To assist you in calculating your total cost for QuarkXPress® software, all of our advertising now includes prices both with and without VAT*. However, we recommend that you contact your accounting department or governmental agency to learn what VAT rules and regulations apply to your purchase.
Goods shipped by Quark are subject to either VAT or import VAT. Import VAT is treated the same as local VAT and is charged at the same percentage, so we will simply refer to “VAT” in the information that follows.
VAT is calculated based on the customs value plus customs duties** (if any), all costs related to shipping, and any administrative fees that a carrier charges to collect VAT.
Your pro forma invoice may or may not include VAT, depending on your country and the availability of your VAT registration number at the time you placed your order.
If your invoice does not include VAT, our carrier will collect VAT directly from you. In most cases, the carrier will collect VAT and any applicable customs duties when delivering your order; however, in some countries, the carrier will send an invoice to you following the delivery.
For your convenience, VAT rates in effect at the time of this writing are as follows***:
| Country | VAT Rate |
|---|---|
| Austria | 20% |
| Belgium | 21% |
| France | 19,6% |
| Germany | 16% |
| Ireland | 21% |
| Italy | 20% |
| Luxembourg | 15% |
| The Netherlands | 19% |
| Switzerland | 7,6% |
| United Kingdom | 17.5% |
*Although we state prices with and without VAT, please be aware that the stated price with VAT is only for the software — VAT must also be calculated and collected on shipping costs.
**Software purchased within the European Community is not currently subject to customs duties.
***VAT rates are provided for your convenience only and are subject to change. For current VAT rates and additional information, please contact your local VAT authority.
Shipping costs
Because shipping costs are determined according to the items and quantities that you order, prices stated in our advertising material do not include shipping. You must add shipping costs and calculate and add the applicable VAT to the cost of your order.
QuarkXPress 4.1:
€20 per upgrade or full product of QuarkXPress 4.1, QuarkXPress Passport 4.1, or QuarkXPress 4.1 user manual set. Total shipping costs should not exceed €100.
QuarkXPress Passport 5 and QuarkXPress Passport 6
1-4 upgrades or full products of QuarkXPress or QuarkXPress Passport : €20,00
5-9 upgrades or full products of QuarkXPress or QuarkXPress Passport : €40,00
10-14 upgrades or full products of QuarkXPress or QuarkXPress Passport : €60,00
15-19 upgrades or full products of QuarkXPress or QuarkXPress Passport : €80,00
20-24 upgrades or full products of QuarkXPress or QuarkXPress Passport : €100,00
Total shipping costs on any software order should not exceed €100.
Shipping costs are subject to change.
Customs duties
At this time, no customs duties are applied to software exported from Switzerland to countries within the European Community.
Quark does not take responsibility for correctly stating customs duties on this Web site.
Information on customs duties is provided for convenience only and is subject to change. For current duty rates and additional information, please contact your local customs office.